Terms of Service
Acceptance of Terms
By creating an account or using Labbe, you agree to these Terms of Service and the Privacy Policy below. If you don't agree, please don't use the app.
The Service
Labbe is a marketplace that connects customers with independent home-service providers — cleaning, plumbing, electrical, AC, furniture assembly, TV mounting, and more. Providers are independent businesses, not employees or agents of Labbe.
Your Account
You're responsible for keeping your login credentials secure and for all activity under your account. Please provide accurate information when you sign up.
Bookings
When you book a provider, you're entering into an agreement directly with that provider for the requested service. Labbe facilitates the booking and communication but is not a party to that agreement.
Payment
Payment terms — amount, method, and timing — are arranged directly between you and the provider, unless the app states otherwise at checkout.
Cancellations
Either party can cancel a booking before it's confirmed. Once confirmed, cancellation terms are between you and the provider — check with them directly.
Conduct
Please be respectful. We may suspend or remove accounts that engage in fraud, harassment, or unsafe behavior toward customers or providers.
Limitation of Liability
Labbe is not liable for the quality, safety, or outcome of services performed by providers. We do our best to support a trustworthy marketplace, but you should use your own judgment when booking any service.
Changes to These Terms
We may update these terms occasionally. Continued use of the app after a change means you accept the update.
Governing Law
These terms are governed by the laws of the Republic of Uzbekistan.
Privacy Policy
Information We Collect
Your name, phone number, email, and any addresses you save. If you're a provider, also your profile photo, service pricing, and availability. We also store your booking history and the messages you exchange through the app's chat.
How We Use It
To connect you with providers or customers, process bookings, send you updates about your bookings, and provide support when you contact us.
Sharing
We share your name, contact details, and booking information with the other party in a booking — customer and provider — so the job can actually happen. We don't sell your data to third parties.
Storage & Security
Your data is stored with Google Firebase. We take reasonable steps to protect it, but no system is 100% secure.
Your Choices
You can update your profile information anytime in Account Details. To delete your account or data, contact us through Help & Support.
Contact
Questions about these terms or your data? Reach us through Help & Support in the app.